| info@urbanwearshop.com |
All transactions are SSL encrypted.SHIPPING
POLICY
United States and Canada: Shipped using EMS and can be tracked on
http://www.usps.com or for Canada
http://canadapost.ca
All items are sent with tracking
All items sent with EMS automatically have $100 insurance for FREE
International Shipping: EMS Shipping usually takes 7 to 14 business days
Customers Requesting Shipment to: Italy, Netherlands, and countries
outside of Asia, North America, and Western Europe must contact us for extra
information before ordering.
You can always check your tracking at
Click here
for tracking search
RETURNS/REFUNDS/EXCHANGES POLICY
By shopping at
www.UrbanWearShop.com you agree to our Returns and Exchanges
policy and are bound to follow it in the event of return regardless of the
circumstances. Returns need to be made within 7 days of receipt of the item
with USPS tracking, anything beyond that cannot be returned.
Please note that all sales on
www.UrbanWearShop.com should be considered final sale and no
cancellations of orders will be permitted, it is our express intent to
discourage returns all items are mailed to the on file address and can
only be returned with our permission and sole discretion.
EXCHANGES
Although UrbanWearShop does not charge buyers shipping separate from the
cost of the item paid by the buyer in the event of an exchange, the Buyer
must subtract the shipping cost incurred by UrbanWearShop in sending the
item to the buyer as well the buyer is fully responsible in paying for the
shipping of the returned item back to UrbanWearShop. The rates of shipping
that UrbanWearShop is charged is 25 USD which is non-refundable
The return address is different based on your region and before even
beginning the returns process we require that you pay the returns/exchanges
shipping fee of 25$ and email us when you have paid the fee in order to get
our returns address, to pay the fee visit
http://UrbanWearShop.com/shipping.html - this fee must be paid for
each returned item not only for the order itself We
reserve the right to reject exchanges for any reason.
If the method chosen by the buyer for returns does not include tracking
or insurance the buyer agrees to assume the risk of the item being lost in
transit and a refund cannot be issued until the item is returned to
UrbanWearShop in perfect condition including box, tags, etc. where
applicable and not worn, damaged, or used in any way that would inhibit the
ability to resell the item.
RETURNS FOR MONEY BACK
Furthermore, in the event of a Return for money back the order is subject
to a $25 per item restocking fee.
The restocking fee needs to be paid prior to us providing the return
address, to pay the restocking fee visit:
CLICK HERE TO PAY
RESTOCKING FEE
PAYMENT POLICY
We accept the following credit cards directly with our Merchant account:
Visa, Mastercard, Visa Electron, MC Maestro, Direct Debit.
Payment may also be made using wire transfer, western union, or
moneybookers.com please contact us for these account details.
